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Database Troubleshooting

This guide provides an overview of OpenAthens, allows you to report an access problem, and provides troubleshooting guidance on specific database access.

Getting Started with WSJ Tutorial

Create a Standalone Account for Wall Street Journal

The first time you access the Wall Street Journal from the direct link or from your MyAthens you will be prompted to create a standalone WSJ account.

What are the benefits of a standalone WSJ account?

  • Login from anywhere. Yes, even from the WSJ mobile apps!
  • Subscribe to WSJ newsletters.

  • Setup alerts based on topics that interest you.

Creating a standalone WSJ account is simple:

1. Use the direct link https://library.doc.gov/wsj.

2. You will then be prompted to create an account.

3. Your name and email address are automatically imported. Create a password, then click Create.

4. You will then be signed into Wall Street Journal. Enjoy!

Please note: If you are logged in and don't have a standalone account. Simply go through the above steps to trigger a new account.

Troubleshoot WSJ

Troubleshooting Steps:

1. Copy and paste this link into your browser to completely log out of WSJ.com: https://www.wsj.com/logout 

2. Delete only WSJ-related cookies by clicking this link: https://www.wsj.com/delete_cookies

3. Use the Library's special WSJ URL: https://library.doc.gov/wsj.

4. You may be prompted to register. When you enter your email address on the registration page, it will say it looks like you already have an account. Please click sign here just under the email field on this same registration page.

Note: Should you receive an error, please provide us with the URL and a screenshot of the error you are receiving so we may further assist you.

For Your Information

Read WSJ.com on Desktop and Mobile browser (iPhone and Android). Or download the app to your phone:

Get Help

Email the library at research@doc.gov for additional help.