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Library Programs

Webinar FAQs

We host Library webinars on Microsoft Teams. To see what events are coming up and register, visit our upcoming trainings & events. After registering for an event, you will receive a confirmation email with a link to join the webinar.

Tips for a Smooth Webinar Experience

  • For the best experience, Download Microsoft Teams.
  • Close other browser tabs and open programs that may be affecting the bandwidth available to you on your network.
  • Computer audio is generally preferred, but if it is muffled, click on the More button, then select Call me. Enter your phone number in the pop-up.
Screenshot of the Teams interface with descriptions overlayed pointing out features.
Screenshot of the Teams desktop application with arrows pointing to the More button and the Call me button.
Screenshot of the Teams interface with descriptions overlayed pointing out features.
Screenshot of the Teams desktop application Use phone for audio pop-up.

Webinar Software

For our webinars, we use Microsoft Teams. When joining the event, you may be prompted to download the Teams desktop app. Joining via the Teams app will provide you with the best experience, but it is not required; users may also choose to join by browser (Teams is compatible with Chrome and Edge browsers).

How to Join a Teams Meeting

If your Bureau uses Teams:
Sign in to the Teams app on your computer, then click on the join link.

If your Bureau does not use Teams:
Join from Chrome or Edge and click on “Continue on this browser.”

For detailed instructions on joining a Microsoft Teams Meeting by link, see Microsoft's help page.

Join a meeting as a view-only attendee

When you join a Teams meeting that has reached capacity, you can still view the meeting, but you will have limited access to some other features available to attendees who joined earlier.

When a meeting has reached capacity, you will see a special pre-join screen telling you that you can join as a view-only attendee.

Screenshot of the Teams pre-join screen telling you that you can join as a view-only attendee.
 

Once you've joined a meeting as a view-only attendee, you will see a screen showing the active speaker or any material being shared. Also view-only attendees cannot see or participate in the meeting chat.

What's on the Screen:

Screenshot of the Teams interface with descriptions overlayed pointing out features.
Screenshot of the Teams desktop application with arrows pointing to the disabled mute button, the ellipsis for dial-in information, the hang-up button to end the call, and the chat box.

Recommended Bandwidth

Minimum bandwidth required for receiving:
  • High Definition Video: 3.9 Mbps
  • Standard Quality Video: 0.2 Mbps

What if I Need Audio by Telephone?

Computer audio is generally preferred, but if it is muffled:
  1. Click on the “…” button.
  2. Select "Show meeting details."
  3. Use the provided dial-in information to join by telephone.

What if I Need Captions?

Screenshot of the Teams interface with the more options button selected and Turn on live captions displayed.
Screenshot of the Teams desktop application with the more options button selected and Turn on live captions highlighted.
To use captions, go to your meeting controls and select More options ⋯ > Turn on live captions.
We record most Library events. The recording will be available within 24-48 business hours. Recordings are added to Library Search and linked to on the Past Programs page.